Privacy Policy

Last updated: 18 Sep 2025

This Privacy Policy describes how EcoSigns Mart (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

Device information

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor Shopify, payment gateways, sales channels, shipping & fulfillment company, and third-party apps.

Order information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers & wallet IDs), email address, and phone number.
  • Purpose of collection: To provide products or services to you to fulfill our contract, process your payment, arrange shipping, send invoices/order confirmations, communicate with you, screen orders for potential fraud, and provide marketing offers when in line with your preferences.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with Shopify, resellers, manufacturing partners, payment gateways, shipping companies, and third-party apps.

Customer support information

  • Examples of Personal Information collected: Name, billing/shipping address, payment details, email address, phone number, order ID & shipping IDs.
  • Purpose of collection: To provide effective customer support.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shopify, Stripe, payment gateways, DHL, FedEx, other shipping partners & customer support tools.

 

 

Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you are a parent/guardian and believe your child has shared Personal Information with us, please contact us for deletion.

 

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide services and fulfill contracts with you. For example:

  • We use Shopify to power our online store (read more: Shopify Privacy).
  • We may share information when required by law (subpoenas, legal processes, or to protect our rights).

 

 

Behavioural Advertising

We use your Personal Information to provide targeted ads or marketing communications. For example:

  • Google Analytics helps us understand how customers use the Site (read more: Google Privacy).
  • You can opt-out of Google Analytics: Opt-out tool.
  • We share information with advertising partners via cookies or similar technologies.

 

 

Using Personal Information

We use your Personal Information to:

  • Offer products for sale
  • Process payments
  • Ship and fulfill your orders
  • Keep you updated on new products, services, and offers

 

 

Lawful Basis (GDPR – for EEA residents)

We process your personal data under the following lawful bases:

  • Your consent
  • Performance of the contract
  • Compliance with legal obligations
  • Protecting vital interests
  • Public interest tasks
  • Our legitimate interests

 

 

Retention

We retain Personal Information as long as necessary to fulfill business purposes unless you request deletion.

 

 

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal effect on you. Shopify may use limited automation to prevent fraud (temporary deny list of IPs/cards).

 

 

Your Rights

GDPR (EEA Residents)
You have the right to:

  • Access your data
  • Request correction/erasure
  • Request data portability
  • Object to processing

CCPA (California Residents)
You have the right to:

  • Access your data (“Right to Know”)
  • Request correction/erasure
  • Request data portability
  • Authorize an agent to act on your behalf

 

 

Cookie Notice

Cookies are small data files stored on your device when you visit our Site. They help us remember your preferences, improve site performance, and provide you with a better shopping experience. Some cookies are essential for the website to function (like cart and checkout), while others help us with analytics and marketing. By continuing to use our Site, you consent to our use of cookies. You can manage or disable cookies anytime in your browser settings.

Cookies Necessary for the Functioning of the Store

  • _ab – Used in connection with access to admin.
  • _secure_session_id – Used in connection with navigation through a storefront.
  • cart – Used in connection with shopping cart.
  • cart_sig – Used in connection with checkout.
  • cart_ts – Used in connection with checkout.
  • checkout_token – Used in connection with checkout.
  • secret – Used in connection with checkout.
  • secure_customer_sig – Used in connection with customer login.
  • storefront_digest – Used in connection with customer login.
  • shopify_u – Used to facilitate updating customer account information.

Reporting and Analytics

  • tracking_consent – Tracking preferences.
  • _landing_page – Track landing pages.
  • _orig_referrer – Track landing pages.
  • _s – Shopify analytics.
  • _shopify_fs – Shopify analytics.
  • _shopify_s – Shopify analytics.
  • _shopify_sa_p – Shopify analytics relating to marketing & referrals.
  • _shopify_sa_t – Shopify analytics relating to marketing & referrals.
  • _shopify_y – Shopify analytics.
  • _y – Shopify analytics.

The length of time that a cookie remains on your device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies remain until they expire or are deleted.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls. Removing or blocking cookies may negatively impact your experience and limit certain site features.
For more details on managing cookies: All About Cookies.

 

 

Do Not Track

We do not alter our practices when we detect “Do Not Track” signals.

 

 

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

 

 

Links

Our website may contain links to other sites. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies carefully.

 

 

Contact

For more information, questions, or complaints, contact us at:
📧 Email: ecosignsmart@outlook.com